Pilates Method - Terms & Conditions & Business Policies

1. General Terms

Welcome to Pilates Method! By purchasing a class pack or membership,
you agree to the following terms and conditions. We reserve the right to update these
policies at any time.

2. Class Packs

• Class packs are non-refundable and non-transferable.
• 1-class pack expires 30 days from the date of purchase.
• 5-class pack expires 60 days from the date of purchase.
• 10-class and 20-class packs expire 90 days from the date of purchase.
• Unused classes do not roll over past the expiration date.

3. Memberships & Auto-Pay

• We offer month-to-month unlimited memberships and a 3-month unlimited
  commitment membership.
• Memberships are billed on a recurring basis through auto-pay.
• The 3-month commitment membership requires a minimum commitment of three
  full months before cancellation.

4. Auto-Renewal & Cancellation

• All unlimited memberships auto-renew at the end of the billing cycle.
• To cancel an auto-renewing membership, members must submit a written
  cancellation request via email to info@pilatesmethodnj.com at least 30 days before
  the next billing date.
• No partial refunds or pro-rated cancellations are offered.

5. Studio Policies

• Reservations are required for all classes and subject to availability.
• Cancellations must be made at least 12 hours in advance to avoid penalty.
  • Failure to cancel at least 12 hours before the scheduled class time will result
    in a lost class credit for class pack members.
  • Unlimited members who cancel late will incur a $20 late cancellation fee.
  • Unlimited members who fail to show up for a class (no-show) will be charged
    a $30 fee.
• Late arrivals may not be allowed to join the class to ensure minimal disruption (later
  than 5 minutes after scheduled class start time).
• All clients must complete a waiver before attending their first class.
• We reserve the right to cancel any class with less than 20% capacity at our
  discretion.
• Disruptive behavior, such as phone usage and unnecessary conversation, is not
  permitted during class.
• Photos and videos are allowed as long as they do not disrupt the class and no other
  clients appear in the content without their permission.
• Pilates Method reserves the right to take promotional content such as photos and
  videos.

6. Payment & Fees

• Payments are processed securely through our system.
• A valid credit card is required for memberships and auto-pay subscriptions.
• Any declined payments must be resolved within 7 days to avoid suspension of
  access.

7. Waitlist Rules

• Automatic Enrollment: If a spot opens up more than 2 hours (120 minutes) before
  class, the next person on the waitlist will automatically be added to the class and
  notified via email and/or text.
• Lock Window: Within 120 minutes of the class start time, the waitlist locks. No one
  will be automatically moved into the class during this time.
• Manual Spot Checks: If a spot becomes available during the lock window , it’s first-
  come, first-served. We recommend checking the schedule often if you’re hoping to
  get in.
• Late Cancellations & No-Shows: If you’re added to class from the waitlist and don’t
  attend, it will be treated the same as a regular no-show or late cancellation and may
  be subject to applicable fees or penalties.
• Opting Out: If you can no longer attend, please remove yourself from the waitlist to
  avoid being auto-enrolled and potentially charged.
• Be Ready: If you’re on the waitlist, assume you might get in. Make sure you’re
  prepared to attend with short notice, especially outside the lock window.

8. Changes & Termination

• Pilates Method reserves the right to update membership pricing, terms, and
  conditions with prior notice.
• The studio reserves the right to terminate memberships for violation of policies or
  disruptive behavior.

By purchasing a class pack or membership, you acknowledge and agree to these terms. For
any questions, please contact our studio.