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Studio Policies

General Studio Policies

  • Reservations are required for all classes and subject to availability.
  • All clients must wear grip socks in the studio at all times.
  • Standard booking window is a rolling 7-day period; our monthly members have a benefit of an early access 14-day booking window.
  • Cancellations must be made at least 12 hours in advance to avoid penalty.
    • Failure to cancel at least 12 hours before the scheduled class time will result in a lost class credit for class pack members.
    • Unlimited members who cancel late will incur a $20 late cancellation fee.
    • Unlimited members who fail to show up for a class (no-show) will be charged a $30 fee.
    • All other late cancellations/no shows are subject to a class credit loss.
    • All Private Sessions are subject to a 12-hour cancellation period.
      Cancellations made within this period will result in the loss of Session Credit.
  • Late arrivals may not be allowed to join the class to ensure minimal disruption (later than 5 minutes after scheduled class start time).
  • Private Sessions are non-refundable and non-transferable.
  • Gift Card sales are non-refundable and, once activated, are non-transferable.
  • All clients must complete a waiver before attending their first class.
  • We reserve the right to cancel any class with less than 20% capacity at our discretion.
  • Disruptive behavior, such as phone usage and unnecessary conversation, is not permitted during class.
  • Photos and videos are allowed as long as they do not disrupt the class and no other clients appear in the content without their permission.
  • Pilates Method reserves the right to take promotional content such as photos and videos.

Class Preparation Tips

Best practices for making the most of your session.

  • Wear the right attire – Opt for form-fitting, comfortable activewear that allows movement. Grip socks are mandatory for safety and hygiene.
  • Arrive early – Get to class at least 10 minutes before start time to check in, set up, and get familiar with the equipment.
  • Listen to your instructor – Follow cues for proper form and alignment to maximize effectiveness.
  • Focus on control – Pilates is about precision, so prioritize slow, controlled movements over speed.
  • Engage your core – Activating your core throughout the session enhances stability and strength.
  • Communicate any injuries – Let your instructor know if you have any injuries or limitations so they can offer modifications.
  • Stay consistent – Regular practice leads to the best results and steady progress.